Privacy Policy

Introduction

Toronto Pie ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or interact with our services. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact us with questions or feedback
• Participate in surveys, contests, or promotions
• Apply for employment with us

The types of personal information we may collect include:

• Name and contact information (email, phone number, address)
• Payment information (credit card details, billing address)
• Order history and preferences
• Account credentials and profile information
• Communication records between you and Toronto Pie

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and location information
• Browser type and version
• Device information and operating system
• Pages viewed and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Managing your account and providing customer service
• Sending promotional communications and newsletters (with your consent)
• Improving our website, services, and customer experience
• Conducting research and analytics
• Preventing fraud and ensuring security
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business (payment processors, delivery services, marketing platforms)
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: When you have given explicit consent for sharing

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server protocols, and limited access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information (subject to legal requirements)
• Opt-out of promotional communications
• Data portability rights

To exercise these rights or ask questions about our privacy practices, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.